VINACAFE DÂY

We are specialists in sourcing and exportation of high quality and affordable products to your market viz:

Products in food, Agriculture

Our quest to provide high quality products, excellent service at competitive price and timely delivery requires us to continuously establish long term business relationships with clients abroad based on mutual benefits. We believe that we`ll have a brilliant future if we cooperate with each other. We welcome all inquires and orders from all over the world

Q: What is the minimum order quantity (MOQ)?
A: The MOQ varies depending on the product type and specifications. Please check the product listing or contact us directly for more information.
Q: Can I request a sample before placing a bulk order?
A: Yes, we offer samples to verify product quality. There may be a cost associated with the sample, which may be refunded upon placing a bulk order.
Q: How long does it take to process and ship an order?
A: Processing time varies based on the product and order size. Generally, orders are processed within 7-15 days after payment
confirmation. Shipping time depends on the shipping method and destination.
Q: What shipping methods are available?
A: We typically offer various shipping options, including sea freight, air freight, and express delivery. The best option depends on the order size and urgency.
Q: Do you offer customized packaging or private labeling?
A: Yes, customized packaging and private labeling are often available upon request. Please discuss your specific requirements with our service team.
Q: How can I be assured of the product quality?
A: We provide quality assurance, including certificates and inspection reports. You can also request third-party inspection services for additional peace of mind.
Q: What should I do if there is a problem with my order?
A: If you encounter any issues, contact us immediately to resolve the matter. We offer support and return policies to address any defects or discrepancies.
Q: Can I change my order after it has been placed?
A: Changes to orders are possible before production starts. Once production begins, modifications may incur additional costs. Contact us as soon as possible to discuss any changes.
Q: Do you offer discounts for large orders?
A: Yes, discounts are usually available for bulk purchases. The discount rate depends on the order size and product type. Contact us to negotiate pricing.
Q: How can I track my shipment?
A: Once your order has been shipped, we will provide you with a tracking number and shipping details. You can use this information to monitor the progress of your shipment.
Q: What is your return and refund policy?
A14: Our return and refund policy is designed to handle defective or incorrect products. Please contact us for specific policy details.

PRICE

Market-Leading Price 

SAMPLE

Sample is free, customer pays shipping fee 

PAYMENT TERM

T/T: 30% deposit and 70% balance against B/L copy

L/C: 100% irrevocable L/C at sight

SHIPPING

MOQ: 100 cartons

Packing: as your request

Shipping: by sea or air 

International Express: DHL, FedEx, UPS, TNT and EMS